Support
Need a hand? Email support@morningbasket.app and we'll get back to you within one business day. The fastest answers to common questions are below — and the app's built-in guide lives under Profile → How it works & FAQ.
How do I contact support?
Email support@morningbasket.app — a real person reads every message, and we aim to reply within one business day.
Prices look different at the register.
Prices come from retailers and update regularly, but sales, regional pricing, and loyalty discounts can shift between our updates. The app always shows when a price was last checked — and your final total at the register is the one that counts.
A store near me is missing.
Store coverage depends on your area — we currently price Kroger-family stores, Aldi, Walmart, Target, H-E-B, Meijer, and Stop & Shop where available. Tell us which chain you want next: support@morningbasket.app.
How do I manage or cancel my subscription?
Depends where you subscribed: on the web, use Profile → Membership → Manage subscription. Through Google Play or the App Store, manage it in that store's own subscription settings. Cancelling keeps Smart Cart active until the end of your paid period.
How do I delete my account?
In the app: Profile → Account & data → delete your account. Your data is removed within 30 days. Note that an app-store subscription must be cancelled separately in the store's settings.
The first price comparison is slow.
Some stores take up to a minute the first time while we open a fresh session with the retailer — after that, comparisons are fast. This is normal.
Privacy questions: privacy@morningbasket.app · Legal: legal@morningbasket.app